The common scene which you see on airport is the panicked faces of ticket attendants, passengers standing in a queue for getting their tickets checked, tight securities of each and every passenger. People who are often going on an outdoor trip for vacations or business trip look for certain discounts. Even companies have a tie up with an airline companies to send their employees on regular business trips when required. In such cases airline companies give certain discounts or promotional offers or even airline vouchers for such companies with they have tied up with. So it becomes quite affordable for the customers to travel through airlines to their favourite destinations or business trip with the help of airline vouchers.
Often it happens that most of the customers cancel their flight tickets due to some other emergency and these results in great loss for the airline companies. They can’t afford to fly their plane with certain number of empty seats which is the result of cancellation. Hence instead of refunding their cancelled ticket’s money, airline companies just provide airline vouchers for their customers. There are two reasons behind step. 1st is most of the these customers book their tickets through their credit cards and as we know credit card refund process takes more than 24 hours after the request is placed. Airline companies don’t have much time to this. Secondly, they have enough number of airline vouchers which are still unused. Thus they use up their unused vouchers and also save a lot of time in the process.